Karen的访谈 | Seoul TouchUp 客户反馈
I’m an American who traveled to Seoul for rhinoplasty and dental ceramic crowns. I know Korea has an excellent reputation for cosmetic surgery, but I didn’t know how that would translate for a foreign Caucasian. I was apprehensive about communicating my expectations, but Seoul Solutions made everything so easy. Throughout the whole experience I felt safe, looked after, and supported by a caring and knowledgeable team.
When it came down to the moment right before the surgery I was so nervous and the team literally stayed by my side and gave me the courage to proceed. There was never any pressure, just professionalism and kindness. The team worked hard to understand my expectations; they listened and asked questions until there was no doubt that our communication was clear on all sides. The doctors really understood what look I wanted to achieve because Seoul TouchUp made it their number one priority to represent the vision I had for myself.
I have to say, Seoul TouchUp delivered on everything they promised. The team of experienced professionals understood and respected the sensitivity of my personal decision to do these procedures. What I needed the most – is exactly what the team provided. I needed information and access to skilled doctors and Seoul TouchUp made everything hassle-free and convenient.
After submitting the online form, a medical tourism coordinator promptly contacted me within 48 hours of submission. The coordinator Joon spoke fluent English and he was very friendly and resourceful; he quickly answered all my questions and concerns not only through emails but also through phone calls and mobile messaging. We spoke throughout the weeks before my arrival, which made me feel very safe and reassured.
I did not expect all the coordinators, Joon, Kang, Jessie and Cary to be there waiting throughout the surgery; they felt like my family, always there to encourage and support you. Following the procedures, I was driven back to the hotel and the coordinators prepared some porridge for me.
I was extremely happy with my doctor, the nurses, the facility and especially the results. Again I cannot express my impressment and gratitude for all of my coordinators as they have been there from the start to the end. They were there for me prior and during my stay in Korea.
Seoul touchup’s SEND (safe, easy, not expensive and dedicated) approach was honored throughout my trip, and I was able to receive the beauty procedures I wanted and make life long memories in Seoul without a hitch!
Seoul TouchUp made my trip to Korea smoother than I could have ever imagined. A week after the surgery, I broke out into itchy splotches, including itchy red bumps on my face. And of course, it happened on a Saturday night. I sent a text to Joon, my awesome coordinator, on Sunday morning when I saw that the rash didn’t disappear overnight and Joon responded immediately. Even though I only asked Joon to tell me the name of an antihistamine that I could find in Korea, less than an hour later, Kang (another great fellow) came knocking at the hotel door and brought cream for the rash and checked up on me. I felt bad that they did all this on Sunday of all days, but I could not be more grateful for the level of service that they provide.
Seoul TouchUp 提供的服务质量简直超出了我的想象。
They provide you with a cell phone with Internet during your stay, they take you to pre- and post-operation facial and massage (with the nicest lady I’ve ever met!), and they take care of you every step of the way. No need to figure out transportation, no need to worry about miscommunication between you and the surgeon, and no need to worry about what on earth you are going to eat in the most painful recovery days when the last thing you want to do is leave your hotel room. Every single person that I have met within the company is ridiculously nice and very willing to help. They truly care about their clients and they treat you more like a friend/family member than like a client.
Hello, my name is Saia M., and I went to South Korea for V-line, cheekbone reduction, fat graft, rhinoplasty, eyelid correctional, and liposuction. Considering that I am only 21 years of age and that I never traveled alone, let alone to another country.
I decided to embark on my journey through Seoul TouchUp medical tourism agency. I was a little skeptical at first as to if they were a legit company and not a fraud, but it was not like that at all. The reason why I decided to trust them was because of the coordinator I was assigned to. My coordinator is named Joon Lee, and we spoke about every week, sometimes twice or three times a week, for the first three months before my set flight to South Korea. He talked to me at all hours of the day, and would even call me when it was 4am-6am, Seoul time.
These Seoul TouchUp employees were not just employers for me to get plastic surgery, but became friends to me. Furthermore, Joon always visited me post surgery, bought me food, took me out, and even got me a going away present. It has been a long time since I left Korea, and Joon still texts me, not to just see how my swelling is going, but just to see how I am doing, holistically.
He wasn’t just a coordinator to me, but that friend that was needed when you are going through the emotional stages of post operation. To end it all, I would go through Seoul touchup again if I wanted to get anything else done, and I will recommend them to anyone, and I can’t emphasize it enough on how thankful I am towards Joon and Seoul touchup.