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FAQ on unsatisfactory surgeries
Topic Rating: +211 Topic Rating: +211 (235 votes) 
2월 23, 2014
7:58 오후
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Sanathoiba Soram

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What if my face gets more assymetrical than before after the surgery? Will I get a refund? Im planning to have a face contouring surgery (Orthognathic) to make my face symmetric. And also some eye and nose touch up surgeries. I'm a noob so I dont know anything about it. Sum1 help me out!

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2월 26, 2014
4:32 오후
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Green Lee

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@Sanathoiba Soram  As long as u go to a respectable clinic? And make sure ur surgeon is really a qualified surgeon when u go to get ur surgery. Laugh

2월 26, 2014
10:23 오후
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cynthia yang

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Honestly I'm a little worried about that too. It's really important to choose a respectable surgeon. 

2월 27, 2014
1:51 오후
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abby saadeh

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No, I really doubt you'll get a refund, but I think that if you really research your doctors you won't want a refund :) Make sure you get a doctor who has done the procedure many times before. 

3월 12, 2014
1:06 오전
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hydrolysis

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Grand Plastic Surgery - bad surgery shop 

 

I had bad surgeries from Grand Plastic Surgery - everything I warned them not to do they did. The original translator was terrible - she appeared helpful but turns out she was only interested in the hospital politics and making money for the hospital. And refuses to change the doctor for me when I have requested an eye expert she refuses to and got mad at me then she lied to me about the doctor and said he is a master doctor who worked on some of the models on their website but he didn't cos he was a terrible doctor. see result for yourself:

 

.....wvHt66GJZ4

 

The doctors who did those amazing work on their website are no long there - they don't work there anymore - its all a scam marketing ploy - 

When I went to revision experts who confirmed that the incisions were made too high - they roll their eyes when I mentioned GRAND PLASTIC SURGERY - they seem to have a bad reputation already!

 

DO NOT GO TO GRAND PLASTIC SURGERY - ITS A PLACE FOR BAD PLASTIC SURGERY 

 

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3월 12, 2014
3:33 오전
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cynthia yang

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What did the clinic say when you go back to them? I know the surgeon doesn't work there any more, but the clinic should do something to help you, right?

3월 13, 2014
3:22 오전
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rad96
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You will not get a refund. When I was 15, my mom let me get my ears pinned back (otoplasty). We didn't have a lot of money to spare, so we got one of the cheaper doctors. We thought it was fine since he seemed to have a good reputation. I was a little uncomfortable during the consultation, but I decided it was just because I'm usually nervous around doctors or something. However, during the surgery, he took a 45 minute phone call, leaving one of my ears completely open and bleeding from the back. I was awake and heard two of the nurses complaining about him. My ears healed asymmetrically, and my cartilage in one ear is shattered. While they don't poke out from my hair anymore, I can't put my hair all the way up. I later found out that three of his nurses quit because of what he did to me. Because you sign a contract before surgery stating that you can't hold the surgeon liable if the results are not what you wanted, there was nothing I could do about it at the time. However, I think that phone call was a misstep during the procedure. Maybe I can sue him Cool

 

Basically, PLEASE be extremely careful when choosing a surgeon. The surgeon is not legally responsible for whatever happens. Do not let cost be a part of the equation. Do not decide based on the reputation they have online. Be extremely thorough during a personal consultation. Visit multiple doctors before deciding. 

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3월 13, 2014
5:48 오전
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hydrolysis

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In my case its the original translator's fault - I think she only cared about making money for the clinic - and she injected her own opinions to my surgeries (both before and after) as if she was a doctor. After surgery She would not discuss the result said its too early but I knew something was wrong - cos the asymmetry was clear - it was not the swelling at all cos the incision shapes were completely different - she didn't allow me to discuss anything and treated me like a child - and she said she was SURE  its gonna be fine. Until I went to two revision experts who both independently said the incision were made too high - then she tried to postpone discussion until I pressed for it - they refused a refund but offered to fix the high incision for free - but other things like asymmetry and the Mongolian folds that appeared after the surgery (which was a crucial part to fix my eyes) I had to pay for - so I pretty much had to pay for the revision -  and this translator was still trying to push the original bad doctor on to me - said he will do the revision I was like are you an idiot?  this doctor obviously had really bad workmanship - didnt know about eyes - he was not a master surgeon like she said at all. He cut beyond my ocular cavity to extend the incision which a good eye surgeon would know not to do becos it does nothing to natural adhesion which is what give eye creases the natural look (Dr. Kwon the revision eye expert told me that) - this translator was just incredibly callous - an idiot and a terrible person.

then they send a different translator she was very sweet had medical experience and was very objective - she just translated and didn't give her opinion - when I asked questions she would tell me based on her experience (facts) with other patients. Then the communication got much better - After I fought for it - they finally assigned the most experienced eye doctor in the clinic and he said if he operate now there will be worst scars and waiting for six months would be much better - so I am waiting for six month right now for the final result - so far but it has been 7 weeks - my eyes are still noticeably asymmetrical - not much changed - I was right about the asymmetry all along.

RAD96 - I empathize with you and underneath my video there are a few links my friend posted which you can go to to complaint but the fact that your doctor did this horrible practice and you didn't even let us know who he was - that really did nothing for the community at all - you are not trying to help but just complaining -  Sorry to say. 

 

I think if people who got bad surgery they should post the name of the surgeon and the clinic so to keep these places in check so other people would not have to fall victim to negligence.

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3월 13, 2014
7:25 오전
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rad96
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@hydrolysis My doctor was an American doctor so who he is isn't relevant to the Seoul Touch Up community. I wanted to share my experience so that Sanathoiba Soram and others could learn from my mistakes and avoid medical malpractice in general. I am not obligated to tell anyone the name of my doctor anyway, and the advice I gave in my post is just as helpful as telling people to avoid one out of the hundreds of clinics in Seoul. 

Thank you for the link but I don't apply since I was not a victim of negligence in Korea and I hope I never will be.

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3월 13, 2014
9:14 오전
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hydrolysis

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RAD69

The point here is not obligatory but moral and practical - 

If you had read a bad review about this doctor you probably would not have gone there and therefore not had suffered and if he had known of a bad review about himself he probably will try to correct his mistake or at least not repeat it. That's HOW to help and HOW to make a difference.

I hope this is not too far beyond your capability of comprehension.

The name of the doctor usually comes up on internet search regardless of geographical location so it doesn't matter whether he's is a USA doctor or not. Some people in Texas may search for his name just to see his review and it may still show up and thereby - avoid a bad experience. But if you think it is irrelevant then it made your post even less helpful and effective then it originally was.

what you are doing is saying -  look! there are dangers of bad doctors out there (which we ALREADY ALL KNOW) but I am not gonna tell you who they are - and if you accidentally run into these bad doctors then too bad for you. 

I have no intention to make you reveal the docto'rs name - you are free to do as you please - I am merely expressing how unhelpful it is what you are doing and I am also pointing out that those who think other people deserve to be ill-treated actually deserve it themselves.

Once again - I hope you are capable of understanding the logic behind this discussion.

 

3월 13, 2014
9:52 오전
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rad96
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@hydrolysis I think you're incapable of understanding a basic point behind my argument. No one here is looking for surgery in the USA. I have already left my review about this surgeon elsewhere to warn others looking for cosmetic procedures in Texas. The person asked if she would get a refund, not which clinic to avoid. While I was saying things people "already know" (which she apparently didn't know that you wouldn't get a refund), you were talking about a single clinic to avoid, which isn't even an answer to her question. I concede that your post is extremely useful, however. If this were called Texas Touch Up, I would gladly reveal the surgeon- which is Dr. Driscoll at Beverly Cosmetic Surgery Institute, if I were to fulfill my "moral" duty to this community.

I hope you have the mental faculties to comprehend this basic logic, as there was no logic to be found in your point. I will not respond to any more of your posts on this topic as I don't want to burden the original poster with an argument that does nothing to help her.

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3월 13, 2014
10:22 오전
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abby saadeh

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@hydrolysis 

I am very appreciative that you spoke out against Grand Plastic Surgery and articulated the dangers of corrupt translators. But I do find rad96's post was helpful to the asker. I think "HOW to help and HOW to make a difference" is to actually answer someone's question. While this person asked about getting compensation for a botched job, you just complained about your surgery and then said DON'T GO TO THIS CLINIC. You should have posted this to the Clinic reviews section of the forum, not here.

"I hope this is not too far beyond your capability of comprehension."
This is uncivil and uncalled for.

rad96 has not said that she thinks other people deserve to be mistreated. It seems you were insinuating that she deserved her mistreatment, which is also uncivil and uncalled for. Why would she reveal a Texan doctor on a website about Korean surgeons? Who are you to decide what is moral and practical? She has already left a review for Americans so your point on the internet search is invalid. Please remove your negativity from this forum.

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3월 13, 2014
11:30 오전
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hydrolysis

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First of all RAD69 did not reveal that she had already left a review somewhere else about this doctor - I told her that what she was doing was unhelpful - then she came up with a completely illogical argument about speaking out not being relevant. If it was indeed so irrelevant here then why post it here? If she wasn't getting a refund form an American Doctor how does this apply to the Korean Clinics? That is why I feel like she did not comprehend the point of the argument at all.

Secondly, I have posted my counter point that on internet search names will come up regardless of location - If Rad 69 had, indeed, already mentioned this doctor somewhere else then she should have mentioned it - in which case I would have been very grateful and genuinely thank her for helping other people by preventing them from walking into a pitfall. But that wasn't what she said - she said it was not relevant and she was not obligated to reveal the doctor's name. 

The cost of the doctor and consultation/ reputation has nothing to do with how good a doctor is - some doctors charge high fees seem confident at consultations and still do a bad job - they are just irresponsible and greedy - some are not so greedy / are willing to do pro bono work and charge less but that doesn't mean they are bad doctors. I have personally encountered expert doctors who are not greedy and are willing help third world country children with birth defects. But bad experiences, bad workmanship are reliable facts and cases that build up the against bad doctors which is why it's so important to speak out.

I do understand that people have an emotional/instinctual tendency to oppose others who use strong words but I do feel very strongly about bad surgeon and bad practices who take people's money and ruin people's lives. And speaking out about them is the right thing to do - people who do not speak out, for no reason or simply just being polite, are the ones who are helping these bad surgeons get away with their bad practices and to do damages to other people - that is very very wrong I have an strong emotional/instinctual tendency to oppose these people who indirectly cause others to suffer - but the irony of it is that they probably suffered because someone else did not speaking out - which was my point. 

I want everyone to understand that not acting is sometime acting - I feel that the point needs to be driven so people are aware of it so others don't suffer.

3월 13, 2014
12:40 오후
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hydrolysis

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abby saadeh I do take your point that this is not a review thread to post about a specific clinic -  I will edit my post shortly and mention what to watch out for when having a translator at a Korean Clinic and within this post, I will post a link to direct people to my actual review about Grand Plastic Surgery on a more relevant thread so people can learn the facts of my bad experience as a case.  

2월 22, 2015
12:17 오후
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rad96 said
You will not get a refund. When I was 15, my mom let me get my ears pinned back (otoplasty). We didn't have a lot of money to spare, so we got one of the cheaper doctors. We thought it was fine since he seemed to have a good reputation. I was a little uncomfortable during the consultation, but I decided it was just because I'm usually nervous around doctors or something. However, during the surgery, he took a 45 minute phone call, leaving one of my ears completely open and bleeding from the back. I was awake and heard two of the nurses complaining about him. My ears healed asymmetrically, and my cartilage in one ear is shattered. While they don't poke out from my hair anymore, I can't put my hair all the way up. I later found out that three of his nurses quit because of what he did to me. Because you sign a contract before surgery stating that you can't hold the surgeon liable if the results are not what you wanted, there was nothing I could do about it at the time. However, I think that phone call was a misstep during the procedure. Maybe I can sue him Cool

 

Basically, PLEASE be extremely careful when choosing a surgeon. The surgeon is not legally responsible for whatever happens. Do not let cost be a part of the equation. Do not decide based on the reputation they have online. Be extremely thorough during a personal consultation. Visit multiple doctors before deciding. 

Very well said! I'd rather be frugal in my living expenses!! Thank you for your input! And you probably can sue him haha

2월 24, 2015
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I'm sure Seoul TouchUp won't recommend a bad surgeon, but I'm curious about the individual follow up for each clinic. What do people who aren't happy with the results do?

3월 2, 2015
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oribi said
I'm sure Seoul TouchUp won't recommend a bad surgeon, but I'm curious about the individual follow up for each clinic. What do people who aren't happy with the results do?

I am also curious about this. 

12월 1, 2015
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Sanathoiba Soram said
What if my face gets more assymetrical than before after the surgery? Will I get a refund? Im planning to have a face contouring surgery (Orthognathic) to make my face symmetric. And also some eye and nose touch up surgeries. I'm a noob so I dont know anything about it. Sum1 help me out!

Before surgery you have to sign documents saying that the surgeon won't be liable if you don't like the results. This is a standard procedure for all plastic surgery clinics, otherwise they would probably be getting sued left and right because people aren't perfectly satisfied. Of course, it does make it difficult to hold them accountable if they do something wrong.

The best idea, as other people have said, is to look very carefully at your clinic and ESPECIALLY the surgeon who will be operating on you. And make sure you are happy with the "after" pictures they provide you before you go into surgery. If they can't give you the face you want using computer modeling they probably won't be able to do it in the operating room either.

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12월 1, 2015
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Mitchie said

oribi said
I'm sure Seoul TouchUp won't recommend a bad surgeon, but I'm curious about the individual follow up for each clinic. What do people who aren't happy with the results do?

I am also curious about this. 

I actually just saw a mini-documentary about plastic surgery in Korea. There are Korean lawyers who specialize in suing clinics for botched plastic surgery jobs, but it will probably be hard if you are a foreigner and don't speak Korean/don't live in Korea. Also, according to the documentary, even if you win the lawsuit the payout will not be very big because of Korean laws.

In general, people who are not happy with the result will probably have to have revision surgery which they will most likely have to pay for themselves. Even if you go with Seoul TouchUp or another medical tourism agency, I don't think there is much they can do if you aren't satisfied, unless there was malpractice.

12월 1, 2015
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Isis King said

Sanathoiba Soram said
What if my face gets more assymetrical than before after the surgery? Will I get a refund? Im planning to have a face contouring surgery (Orthognathic) to make my face symmetric. And also some eye and nose touch up surgeries. I'm a noob so I dont know anything about it. Sum1 help me out!

Before surgery you have to sign documents saying that the surgeon won't be liable if you don't like the results. This is a standard procedure for all plastic surgery clinics, otherwise they would probably be getting sued left and right because people aren't perfectly satisfied. Of course, it does make it difficult to hold them accountable if they do something wrong.

The best idea, as other people have said, is to look very carefully at your clinic and ESPECIALLY the surgeon who will be operating on you. And make sure you are happy with the "after" pictures they provide you before you go into surgery. If they can't give you the face you want using computer modeling they probably won't be able to do it in the operating room either.

Very useful information ^^ Thanks :)

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