Translators provided or need to hire one? | TouchUp Services | Forum

Based off of my experience using Seoul TouchUp,

1). Seoul TouchUp provides the translator. Once you fill out a Get Started form, a coordinator will contact you and consult with you the details regarding your trip. Once you're in Korea, s/he will serve as your translator.

2). My coordinator/translator accompanied me to any situation that needed medical translation.

3). You could always look for your own translator, but be advised that they may not always have your best interests in mind, so be careful!

Ëvaa said
Thank you for the answer!

Since I am still looking at all options (including preparing the trip all by myself instead of an agency), I get worried about possible problems for translation. I know some clinics provide their own and that you can hire one (like you said, perhaps they don't have your best interest in mind which worries me) but it's good to know that Seoul TouchUp provides their own. Definitely less worrying !!

I know what you mean! I was really nervous while planning the whole trip and even considered hiring my own personal translator for a bit, especially since I saw that people on other forums were doing so. I kinda strayed away from that path though when I noticed that certain translators favoured certain clinics even with different patients, which made me think that they probably don't have their clients' best interests in mind and may even be working in cahoots with the clinics themselves.

ames3j said
Thank you for continuing to contribute to the forum, @dnice ! Do you mind if I ask also how you communicated with Seoul TouchUp? I've been asked to provide an SNS account but I was wondering if email was still able to be used..?

P.S. How's your recovery going? x

No problem, @ames3j ! :) I communicated via messaging apps (i.e. WhatsApp / Viber) and when Seoul TouchUp called me, they used Skype phone calls! It doesn't use your minutes or charge as an international call/text since you are using your wifi/cellular data. :p 

Recovery's good! Swelling went away, and I'm pleased with the results. As far as Korea in general though, I do want to go back to visit, since I feel that I wasn't able to explore as much as I'd like when I was there (too short of a stay).